1. Customer’s request
Our sales representatives receive the customer’s needs and demands. Asks additional questions and suggests new solutions.

Key words: Responsibility and knowledge

2. Best offer
Our sales reps present the best offer, based on customer’s requirements for price, delivery and product design:

• Through our own production, in Sweden, or

•  By purchasing from the most appropriate supplier, in Europe or Asia

After customer’s accept of offer, we confirm the order to the customer. At the same time a production order is sent to designated NTT Group plant, or our purchasing department.

Key words: Knowledge and experience

3. Production
When order of standard products: Most likely we can send the products the very same day.

When production of customized articles:

3 a. Production in our own plants
NTT Group operates in eight cities, in Sweden, Germany and Poland:

Products manufactured in our own plants stand for fast deliveries and high quality.

Key words: Width and depth

3 b. Manufacturers in Europe and Asia
For customers accepting longer delivery time and non Swedish or Polish manufactured products, our external suppliers may be the best alternative.

NTT Group has close and long-standing contracts with reliable manufacturers. A prerequisite to import the best and most affordable articles.

Key word: Cooperation

4. Delivery
A quality check is always performed by us, before products are packed and shipped to customer.

Key words: Accuracy and customer focus

5. Invoicing
An invoice is sent the same day as the goods. Terms of payment: Usually 30 days.

Key word: Clarity